Course Code: REL-CAN-PAC-0-AODAC
Hours: 0.5
Type: Online Course
Content Expiration Date: 12/31/2029
Learning Objectives:
Describe the requirements of the AODA Customer Service Standard.
Identify at least three guidelines to use when serving persons with disabilities.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Accessibility
Overview
The Updated Standards
Guidelines to Help You!
Review
Summary
Section 3: Conclusion
Course Summary
Course Contributors
Resources
References
Subject Matter Expert: Edward Bartels, RN, BSN, MICN
Ed has 30 plus years of nursing experience with clinical roles in trauma, emergency, critical care, skilled nursing, behavioral health, occupational health, home care, and is a certified clinical nursing instructor in North Carolina. Ed served as Director of Nursing for rural emergency services and physician practices. Ed earned his Bachelor of Science in Nursing from the University of North Carolina, Greensboro. Ed retired from the U.S. Coast Guard with 34 years served.
Target Audience:
The target audience for this course is: All Staff; in the following settings: Skilled Nursing Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.