Accessibility for Ontarians with Disabilities Act

Course Code: REL-CAN-PAC-0-AODAC

Hours: 0.5

Type: Online Course

Content Expiration Date: 12/31/2029

Learning Objectives:
Describe the requirements of the AODA Customer Service Standard.
Identify at least three guidelines to use when serving persons with disabilities.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Accessibility

Overview

The Updated Standards

Guidelines to Help You!

Review

Summary

Section 3: Conclusion

Course Summary

Course Contributors

Resources

References

Subject Matter Expert: Edward Bartels, RN, BSN, MICN

Ed has 30 plus years of nursing experience with clinical roles in trauma, emergency, critical care, skilled nursing, behavioral health, occupational health, home care, and is a certified clinical nursing instructor in North Carolina. Ed served as Director of Nursing for rural emergency services and physician practices. Ed earned his Bachelor of Science in Nursing from the University of North Carolina, Greensboro. Ed retired from the U.S. Coast Guard with 34 years served.

Target Audience:
The target audience for this course is: General Staff; in the following settings: Post-Acute Care.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.