Course Code: REL-RTS-0-DEIRT
Hours: 2
Type: Online Course
Content Expiration Date: 12/31/2027
Learning Objectives:
Define key DEI terms, including cultural humility, implicit bias, discrimination, and healthcare equity.
Determine how bias and discrimination impact healthcare delivery and outcomes.
Identify at least three best practices for providing culturally sensitive and inclusive care.
Determine your role in patient advocacy and promotion of equity and inclusion.
Outline:
Section 1: Key DEI Terminology
Meet Jason
Our Diversity
Understanding DEI Terms
What Is Culture?
Cultural Competence and Humility
Test Your Knowledge
Key Takeaways
Section 2: Bias in Healthcare
Access to Healthcare
Privilege
Bias in Healthcare
Impact of Bias on Healthcare
Addressing Bias
Test Your Knowledge
Key Takeaways
Section 3: Discrimination and Stereotypes
Types of Discrimination
Discrimination Examples
Microaggressions
Stereotypes
Test Your Knowledge
Key Takeaways
Section 4: Developing Cultural Humility
Cultural Humility
Cultural Diversity in Healthcare
Becoming More Culturally Responsive
Person-Centered Language
Test Your Knowledge
Key Takeaways
Section 5: Advocating for Equity and Inclusion
Social Determinants of Health
Health Equity
Being an Ally
Test Your Knowledge
Key Takeaways
Section 6: Conclusion
Course Summary
Course Contributors
Resources
ReferencesWriter: Susan Almon-Matangos, MS, CCC-SLP
Susan Almon-Matangos, MS, CCC-SLP, is a certified and licensed speech-language pathologist with over 30 years of experience. She obtained her bachelor's degree in psychology from Jacksonville State University and her Master of Science degree in speech-language pathology from The University of Alabama. She worked with clients of all ages and a variety of diagnostic conditions in school, hospital, skilled nursing facility, outpatient clinic, and home health settings. In her previous role as a national clinical director for Aegis Therapies, she created training programs for physical therapy, occupational therapy, and speech-language pathology related to the clinical rehabilitation needs of older adults in post-acute care. She currently draws upon her expertise in her role at Relias as Lead Subject Matter Expert Writer for Speech-Language Pathology. She is a certified member of the American Speech-Language-Hearing Association and the Pennsylvania Speech-Language-Hearing Association.
Subject Matter Expert: Chad Pendleton, MHA, MPhil
Chad Pendleton is a seasoned healthcare executive with nearly 30 years of experience, specializing in Medicaid, Medicare, and diverse insurance lines. Formerly serving as a CEO and Corporate VP in a major health insurance carrier, Chad led strategic growth, physician relations, mergers, and acquisitions. Amidst national racial tensions, his dedication to DEI emerged as a personal calling, driven by core values, diverse experiences, and ongoing education. Notably, he played a pivotal role in developing the internal and external responses to DEI challenges, driving the establishment of a comprehensive DEI educational track for immersive learning and cultural understanding. Recognizing healthcare's social impact, Chad engages with communities, understanding legal and ethical imperatives. An advocate for employee and member well-being, his inclusive leadership sets a cultural tone that values diversity. Chad's educational background includes a Bachelor's in healthcare management (1996) and a Master's in health services administration (2006).
Target Audience:
The target audience for this course is: Advanced, Intermediate, Introductory level Speech and Language Pathologists; Entry level Occupational Therapists; Entry level Physical Therapists; in the following settings: Rehabilitation Settings.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.