Course Code: REL-PAC-0-DCEFFCOMM
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2027
Learning Objectives:
Describe the techniques for communicating more effectively with people with dementia.
Identify common communication changes people living with dementia show.
Outline:
Section 1: Understanding the Person Living with Dementia
A Conversation Between Colleagues
Know the Person as an Individual
Mrs. Jones as a Person
Early Stage
Middle Stage
Knowledge Check
Late Stage
Visual and Hearing Impairments
Key Takeaways
Section 2: What Is the Person Trying to Communicate?
Tuning In to Mrs. Jones
Behavior Is Communication
The Role of the Environment
Mrs. Jones’ Behaviors
Internal Factors
Physiological Causes
Putting on Your Detective Hat
Beginning Effective Communication
Basic Guidelines
Build Confidence
Knowledge Check
Key Takeaways
Section 3: Conclusion
Course Summary
Course Contributor
References
Subject Matter Expert: Kimberly Matthews, RN
The content for this course was created or revised by Kimberly Matthews, RN obtained a nursing degree from Western Kentucky University in 1998. Ms. Matthews possesses over 20 years of nursing experience with over 17 of those in the Skilled Nursing industry. Ms. Matthews has extensive experience in MDS, restorative nursing programs, and nursing management. Ms. Matthews is currently a Post-Acute Care Content writer and subject matter expert for MDS.
Target Audience:
The target audience for this course is: Administration; Direct Care Staff; in the following settings: Skilled Nursing Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.