Medical Errors for Laboratory Professionals in Florida

Course Code: REL-ACU-0-MEDELPFL

Hours: 2

Type: Online Course

Content Expiration Date: 12/31/2029

Learning Objectives:
Recognize how errors occur across the total testing process and the organizations that guide prevention and patient outcomes.
Identify safety, identification, communication, and infection control practices to prevent errors and protect patients and staff in common lab scenarios.
Determine quality and risk using appropriate metrics and methods to prioritize corrective and preventive actions.

Outline:
Section 1: Understanding and Preventing Errors

Your Role in Reducing Medical Errors

The Importance of Accurate Laboratory Results

Knowledge Check

Error Sources

Total Testing Process

Pre-Analytical Errors

Analytical Errors

Post-Analytical Errors

Practice: Preventing Errors Across the Testing Process

Key Takeaways

Section 2: Recommended Approaches to Error Prevention

Approaches to Error Prevention

STEEEP Goals

Knowledge Check

The Joint Commission

Clinical Laboratory Improvement Amendments

The WHO Framework

Sentinel Events and Root Cause Analysis

Failure Mode and Effects Analysis (FMEA)

Knowledge Check

Key Takeaways

Section 3: Building a Culture of Safety and Quality in the Medical Laboratory

Employee Safety

Fatigue and Its Impact on Laboratory Performance

Training and Competency in Laboratory Practice

Safe Laboratory Practices and Error Prevention

Knowledge Check

Emerging Trends in Laboratory Safety and Quality

Safety and Competency in Action

Key Takeaways

Section 4: Conclusion

Course Summary

Course Information

Course Contributors

References

Subject Matter Expert: Leonard Levin, MS, MBA, RM(NRCM), M(ASCP)

Mr. Levin obtained his BS degree in Biochemistry from Albright College, MS degree in Microbiology & Immunology from Temple University, and MBA in Finance from LaSalle University. He worked in nine hospital clinical laboratories for 38 years, including seven years as a microbiology supervisor and 28 years as a laboratory administrative director. Additionally, he worked as an assistant editor for a biology reference publication and editor-in-chief of an AIDS newsletter. He is currently a freelance scientific writer and laboratory management consultant.

Writer: Meredith Moyers MS, RD, LDN

Meredith earned a Bachelor of Science in Dietetics from The University of Akron and a Master of Science in Human Nutrition from Eastern Michigan University. After completing her internship with The Detroit Medical Center, she began working in various academic medical centers in Ohio and North Carolina. She completed a Certificate of Training in Weight Management and Advanced Training in Metabolic Adaptations. She also holds the Google Project Management Professional Certification. During her tenure working in direct patient care, she was a certified specialist in oncology nutrition and founded an oncology teaching garden at the SECU Family House for patients and their families undergoing cancer treatment. Meredith has experience in providing nutrition therapy in both acute and ambulatory settings in areas of oncology, cardio-thoracic transplant, renal, and general medicine.

Target Audience:
The target audience for this course is: Laboratory Personnel; in the following settings: Hospitals: Acute, Hospitals: Critical Access (CAHs), Laboratories and Laboratory Services.

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Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.