Course Code: REL-RTS-0-IPMEPT
Hours: 2
Type: Online Course
Content Expiration Date: 12/31/2026
Learning Objectives:
Differentiate between medical errors, patient safety events, adverse events, close calls, and sentinel events.
Identify four common root causes of medical errors and corresponding prevention strategies.
Recall safety considerations of four special populations.
Determine what steps to take after a medical error occurs.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Understanding Medical Errors
Why It Matters
Medical Errors
Patient Safety Events
Review
Clinical Examples
Impact on Patients and Family
Agencies and Organizations
Review
Summary
Section 3: Common Causes and Types of Medical Errors
Root Causes of Medical Errors
Clinical Examples
Diagnostic Errors
Considerations for Special Populations
Limited English Proficiency
Medication Errors
Healthcare-Associated Infections
Review
Summary
Section 4: Preventing Errors and Improving Outcomes
Patient Safety Goals
Documentation
Five Steps to Safer Healthcare
Ask the Patient and Family
Falls Prevention
What Else Can You Do?
Review
Summary
Section 5: Responding to Medical Errors
Root Cause Analysis
Reporting Medical Errors
Penalties
Review
A Medical Error Occurred: Now What?
Another Clinician’s Error
Review
Summary
Section 6: Conclusion
Course Summary
Course Contributor
Resources
References
Subject Matter Expert: Wendy Phillips, PT, BSPT
Wendy holds a Bachelor of Science degree from Florida State University in Biology, as well as a Bachelor of Science degree in Physical Therapy from Florida A&M University. She has more than 25 years of experience working as a Physical Therapist in multiple care settings, including acute care, inpatient rehab, independent living, assisted living, skilled nursing, and outpatient orthopedics. Wendy has a strong manual therapy background and has completed additional training in McConnell taping, geriatric care, McKenzie MDT, Maitland Mobilizations for the joints and spine. She is most passionate about using her manual skills to improve mobility and reduce pain in individuals of all ages. As a Lead Physical Therapy writer for Relias, Wendy enjoys being able to combine her clinical knowledge with her interest in research and staying up-to-date with changes and advances in the field of rehabilitation.
Target Audience:
The target audience for this course is: Basic level Physical Therapist; in the following settings: Rehabilitation Settings.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.